DATE: Tuesday, 11 November 2025
VENUE: Allens, Deutsche Bank Place, Level 28, 126 Phillip St, Sydney
TIME: 5.30 pm to 8 pm AEDT
Australia has enacted the tough anti-scam laws, establishing a comprehensive Scams Prevention Framework that fundamentally reshapes how banks, telcos, and digital platforms must protect consumers. With scammers causing devastating financial and emotional harm to hundreds of thousands of Australians, this landmark legislation introduces enforceable obligations backed by penalties of up to $50 million for non-compliance.
?This event will examine the Framework’s six core principles – govern, prevent, detect, report, disrupt, and respond – and explore how mandatory sector-specific codes will transform industry practices. The discussion will address critical implementation challenges including cross-sector intelligence sharing, the multi-regulator approach with ACCC, ASIC and ACMA oversight, and pathways to compensation for scam victims through mandatory dispute resolution.
?Key topics will include the requirements for social media platforms to verify advertisers, banks to confirm payee identities, telecommunications providers to implement SMS Sender ID registers, and the establishment of safe harbour provisions for entities disrupting scam activity. Panelists will discuss how this world-first approach compares to international models and whether the Framework’s ambitious goal to make Australia the hardest target for scammers can be achieved through this whole-of-ecosystem approach.
Confirmed Speakers:
Jeremy Fenton – Executive Manager, Unsolicited Communications and Scams Branch, Australian Communications and Media Authority
Jeremy Fenton is the Executive Manager for the Consumer, Consent and Numbers Branch at the Australian Communications and Media Authority (ACMA). He is responsible for enforcement of Australia’s spam and telemarketing laws, the Do Not Call Register, the regulation of Australia’s numbering arrangements and the ACMA’s phone scam disruption initiatives. He is also responsible for the soon to be launched BetStop – the national self-exclusion register for online and telephone wagering.
Mr Fenton has over 19 years’ experience in the communications and media regulatory environment, spanning unsolicited communications, telecommunications, broadcasting and content regulation, content classification and online child protection initiatives.
Mr Fenton has a BA (Communication) from the University of Technology, Sydney and a Diploma in Government (Investigations) from the College for Law, Education and Training.
Luke Coleman – Chief Executive Officer
Luke Coleman is an experienced government and corporate affairs professional with a background in journalism, communications, policy, and industry regulation. He has held key senior advisory roles across cyber security, regional communications, spectrum management, and the National Broadband Network and has a deep understanding of the sector, its challenges, and future opportunities.
Sunita Bose – Managing Director, Digital Industry Group Inc. (DIGI)
Sunita is Managing Director of DIGI, the non-profit tech industry peak body that advocates for a thriving digital economy in Australia. DIGI’s members are Apple, eBay, Facebook, Google, Twitter, Verizon Media, Redbubble, Linktree, Change.org and Gofundme. DIGI’s vision is a thriving Australian digitally-enabled economy that fosters innovation, a growing selection of digital products and services, and where online safety and privacy are protected. A leading advocate for the tech sector and the democratising power of the Internet, Sunita sits on the Australian Government’s Digital Experts Advisory Committee and her opinions have been published in The Australian, The Sydney Morning Herald and The Guardian.
Sunita was previously the Head of Global Policy for the online petition platform Change.org, based in San Francisco. She developed the company’s Privacy Policy, Terms of Service, Community Guidelines and policy infrastructure to manage harmful user-generated content, in areas such as bullying, hate speech, defamation, misinformation, data privacy and child protection. Before that, Sunita spent seven years working in a range of international and Australian advocacy and strategic communications roles at humanitarian aid agencies Oxfam and UNICEF, and has a Masters of Policy from the University of New South Wales.
Carol Bennett – CEO, Australian Communications Consumer Action Network (ACAN)
As CEO, Carol oversees all of ACCAN’s work and operations. She is a highly respected leader with a strong track record of delivering positive change for consumers and communities in all her previous CEO roles. She has outstanding expertise in strategic decision-making, communications, advocacy, stakeholder management, financial performance, collaboration building, government relations and corporate governance.
Carol has held senior executive and board positions with national peak bodies in the health sector. Most recently, she was CEO of the Alliance for Gambling Reform from 2021 until commencing at ACCAN in mid-2024.
Moderated By
Isabelle Guyot – Partner, Allens
Isabelle is a Partner in the Technology, Media and Telecommunications team, and has significant experience advising on cyber preparedness and incident response, complex data governance and AI projects, privacy and Spam Act 2003 (Cth) compliance, and associated regulatory investigations.
She advises corporates across a range of sectors, including financial services, telecommunications, energy and consumer retail.
This event is kindly hosted by
