DATE: Tuesday, 11 November 2025
VENUE: Allens, Deutsche Bank Place, Level 28, 126 Phillip St, Sydney
TIME: 5.30 pm to 8 pm AEDT
Australia has enacted the tough anti-scam laws, establishing a comprehensive Scams Prevention Framework that fundamentally reshapes how banks, telcos, and digital platforms must protect consumers. With scammers causing devastating financial and emotional harm to hundreds of thousands of Australians, this landmark legislation introduces enforceable obligations backed by penalties of up to $50 million for non-compliance.
This event will examine the Framework’s six core principles – govern, prevent, detect, report, disrupt, and respond – and explore how mandatory sector-specific codes will transform industry practices. The discussion will address critical implementation challenges including cross-sector intelligence sharing, the multi-regulator approach with ACCC, ASIC and ACMA oversight, and pathways to compensation for scam victims through mandatory dispute resolution.
Key topics will include the requirements for social media platforms to verify advertisers, banks to confirm payee identities, telecommunications providers to implement SMS Sender ID registers, and the establishment of safe harbour provisions for entities disrupting scam activity. Panelists will discuss how this world-first approach compares to international models and whether the Framework’s ambitious goal to make Australia the hardest target for scammers can be achieved through this whole-of-ecosystem approach.
Confirmed Speakers:
Jeremy Fenton is the Executive Manager for the Unsolicited Communications and Scams Branch at the Australian Communications and Media Authority (ACMA).
He is responsible for enforcement of Australia’s spam and telemarketing laws, the Do Not Call Register, and the ACMA’s phone scam disruption initiatives.
Jeremy has over 20 years’ experience in the communications and media regulatory environment, spanning unsolicited communications, telecommunications, broadcasting and content regulation, content classification and online child protection initiatives. He served as a statutory appointment to Australia’s Classification Board for 7 years, including 4 years as the Senior Classifier.
Jeremy has a BA (Communication) and a Diploma in Government (Investigations).
LinkedIn: https://au.linkedin.com/in/jeremy-fenton-4b5b1499. Email: jeremy.fenton@acma.gov.au
Christiane Gillespe-Jones – Deputy CEO, Australian Telecommunications Alliance (ATA)
Christiane Gillespie-Jones is Deputy CEO at the Australian Telecommunications Alliance (ATA), Australia’s primary industry association for the communication sector. In this role, Ms Gillespie-Jones advocates on behalf of business, giving industry a voice in the development of government policy and regulation. She also leads the organisation’s development of industry codes and standards.
Ms Gillespie-Jones prior roles include Executive Director of Communications Compliance and Senior Manager, Policy and Regulation, at Communications Alliance. Before relocating to Australia, she managed interconnection and regulation issues at mobile and fixed-line operators in Germany and the UK.
Sunita Bose – Managing Director, Digital Industry Group Inc. (DIGI)
DIGI is led by Sunita Bose, who is its Managing Director. Sunita Bose was previously the Head of Global Policy for the online petition platform Change.org, based in San Francisco. She developed the company’s Privacy Policy, Terms of Service, Community Guidelines and policy infrastructure to manage harmful user-generated content, in areas such as bullying, hate speech, defamation, misinformation, data privacy and child protection.
Before that, Sunita spent seven years working in a range of international and Australian advocacy and strategic communications roles at humanitarian aid agencies Oxfam and UNICEF, and has a Masters of Policy from the University of New South Wales. A leading advocate for the tech sector and the democratising power of the Internet, Sunita sits on the Government’s Digital Experts Advisory Committee and her opinions have been published in The Australian, The Sydney Morning Herald and The Guardian.
Carol Bennett – CEO, Australian Communications Consumer Action Network (ACCAN)
Carol Bennett is the Chief Executive Officer of the Australian Communications Consumer Action Network (ACCAN), advocating for fair, accessible, and affordable communications services for all Australians. As CEO, she oversees all of ACCAN’s work and operations and leads its research, policy, and advocacy initiatives, working closely with government, industry, and community stakeholders to drive digital inclusion and strengthen consumer rights.
Carol is a highly respected leader with a strong track record of delivering positive change for consumers and communities. She has held senior executive and board positions with national peak bodies in the health sector, and most recently served as CEO of the Alliance for Gambling Reform from 2021 until commencing at ACCAN in mid-2024.
Moderated By
Isabelle Guyot – Partner, Allens
Isabelle is a Partner in the Technology, Media and Telecommunications team, and has significant experience advising on cyber preparedness and incident response, complex data governance and AI projects, privacy and Spam Act 2003 (Cth) compliance, and associated regulatory investigations.
She advises corporates across a range of sectors, including financial services, telecommunications, energy and consumer retail.
Isabelle specialises in:
- Cyber preparedness and incident response: assisting organisations with cyber preparedness, data breach and cyber incident response, including preparing cyber incident response plans, running cyber simulations, and assisting with end-to-end management of a cyber incident (including responding to regulatory inquiries and notifications to individuals)
- Data and AI projects: developing data and AI governance programs, developing and implementing data retention and destruction programs, and advising on data commercialisation projects
- Privacy and Spam Act compliance: advising on compliance with state and federal privacy and data laws, including undertaking compliance assessments, guidance on remediation programs, responding to privacy complaints and information access requests, and conciliation processes
- Regulatory inquiries and investigations: advising corporates on responses to OAIC, ACMA and other regulators’ inquiries and investigations regarding data handling practices and cyber incidents
- Technology and procurement: advising on all stages of procurement, including strategy, the tender process and negotiation with suppliers.
REGISTER TO ATTEND THE EVENT HERE.
This event is kindly hosted by
